false
not requested
daf5f4fd0f23824050467f5ce1050ec0
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 00:53:01
89581
daf5f4fd0f23824050467f5ce1050ec0
question
0
Solved by Customer Instruction
2024-11-26 17:00:10
085a3b75dbaa93c09b4e9ea9db9619b2
ba69a3bf6f19710034d40d55eb3ee431
email
Because of a network change, the IP address from our ADVA changed, OLD:10.49.10.12 NEW:10.82.8.55 Please change this in the Netcool systems
0
3
7
false
true
1
SINC7867022
2024-11-18 15:07:25
daf5f4fd0f23824050467f5ce1050ec0
4
0
0
2024-11-19 16:00:26
bbf4f8bd0f23824050467f5ce1050efe
3
Change Netcool receive ADVA trap address
7
incident
DA1923
2024-11-18 15:14:44
global
/
2c3c30cc3b061a10e55ba42a85e45a1e
9
system
2024-11-26 17:00:10
SINC7867022
false
Procedural error
false
daf5f4fd0f23824050467f5ce1050ec0
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
Email
Incident Closure
false
false
false
false
Because of a network change, the IP address from our ADVA changed, OLD:10.49.10.12 NEW:10.82.8.55 Please change this in the Netcool systems]]>
2024-11
false
19-11-2024 15:54:27 - Dariusz Gawron - Solution provided by Incident task SITASK0236438:
We have 4 devices setup
aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17
aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12
aab_inframon-n inframon-n.nl.eu.abnamro.com 10.23.238.12
aab_inframon-z inframon-z.nl.eu.abnamro.com 10.49.12.12
Only correct IP from above list
aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17
Other IPs and FQDN are no longer valid.
Updating IP address as per sitask:
aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12 --> 10.82.8.55
Please confirm later If there are only 2 active devices sending traps at the moment.]]>
19-11-2024 15:54:27 - Dariusz Gawron - Solution provided by Incident task SITASK0236438:We have 4 devices setup aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17 aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12 aab_inframon-n inframon-n.nl.eu.abnamro.com 10.23.238.12 aab_inframon-z inframon-z.nl.eu.abnamro.com 10.49.12.12 Only correct IP from above list aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17 Other IPs and FQDN are no longer valid. Updating IP address as per sitask: aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12 --> 10.82.8.55 Please confirm later If there are only 2 active devices sending traps at the moment.
ABN AMRO
Closed
false
false
proceed
cancel
3
false
work_notes
2c3c30cc3b061a10e55ba42a85e45a1e
incident
BI0977
2024-11-19 06:27:54
14eecc10838e9a149c88fbf16daad3d1
New incident task with the number SITASK0236438 has been created
Assignment group changed to: SI&O IBM Monitoring Tooling
work_notes
2c3c30cc3b061a10e55ba42a85e45a1e
incident
C48847
2024-11-19 14:54:04
3ab24a58c3c2129403687b1ad00131ca
Incident task SITASK0236438 has been updated with the following updates:
Work notes: Attachment added: 19-11-2024 15:54:04.png by Dariusz Gawron on 19-11-2024 15:54:04
comments
2c3c30cc3b061a10e55ba42a85e45a1e
incident
BI0977
2024-11-19 16:00:26
4fe1925c830a92549c88fbf16daad386
Solution is provided:
19-11-2024 15:54:27 - Dariusz Gawron - Solution provided by Incident task SITASK0236438:We have 4 devices setup aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17 aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12 aab_inframon-n inframon-n.nl.eu.abnamro.com 10.23.238.12 aab_inframon-z inframon-z.nl.eu.abnamro.com 10.49.12.12 Only correct IP from above list aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17 Other IPs and FQDN are no longer valid. Updating IP address as per sitask: aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12 --> 10.82.8.55 Please confirm later If there are only 2 active devices sending traps at the moment.
work_notes
2c3c30cc3b061a10e55ba42a85e45a1e
incident
C48847
2024-11-19 14:54:27
90d2c298c3c2129403687b1ad00131b6
Incident task SITASK0236438 has been updated with the following updates:
State changed from: Active to Closed
Solution: We have 4 devices setup
aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17
aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12
aab_inframon-n inframon-n.nl.eu.abnamro.com 10.23.238.12
aab_inframon-z inframon-z.nl.eu.abnamro.com 10.49.12.12
Only correct IP from above list
aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17
Other IPs and FQDN are no longer valid.
Updating IP address as per sitask:
aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12 --> 10.82.8.55
Please confirm later If there are only 2 active devices sending traps at the moment.
Work notes: We have 4 devices setup
aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17
aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12
aab_inframon-n inframon-n.nl.eu.abnamro.com 10.23.238.12
aab_inframon-z inframon-z.nl.eu.abnamro.com 10.49.12.12
Only correct IP from above list
aab_inframon-ccan inframon-ccan.nl.eu.abnamro.com 10.23.239.17
Other IPs and FQDN are no longer valid.
Updating IP address as per sitask:
aab_inframon-ccaz inframon-ccaz.nl.eu.abnamro.com 10.49.10.12 --> 10.82.8.55
Please confirm later If there are only 2 active devices sending traps at the moment.
work_notes
2c3c30cc3b061a10e55ba42a85e45a1e
incident
C48847
2024-11-19 14:53:41
99a28e18c3c2129403687b1ad001319b
Incident task SITASK0236438 has been updated with the following updates:
Work notes: Attachment added: 19-11-2024 15:53:41.png by Dariusz Gawron on 19-11-2024 15:53:41
comments
2c3c30cc3b061a10e55ba42a85e45a1e
incident
system
2024-11-26 17:00:10
9eb22aa64786d2500d62df27e26d43f1
Incident automatically closed after 7 days in the Resolved state.
work_notes
2c3c30cc3b061a10e55ba42a85e45a1e
incident
C48847
2024-11-19 14:53:56
bcb24658c3c2129403687b1ad00131ef
Incident task SITASK0236438 has been updated with the following updates:
Work notes: Attachment added: 19-11-2024 15:53:55.png by Dariusz Gawron on 19-11-2024 15:53:55
false
not requested
daf5f4fd0f23824050467f5ce1050ec0
dc86d435db551304bd2c83305b9619f3
1970-01-01 00:00:00
2f5d3805dbd91f089b4e9ea9db96190a
0
1970-01-01 06:40:28
24028
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1778303
2024-07-18 14:00:07
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-ccan: alarmThresCrossedFast: portAidString = MCH-1-10, portName = Duct 1-miniduct 3 Bruin, alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1778303] . Created on Node: [INFRAMON-CCAN]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7524160
2024-07-11 07:06:00
system
4
1
0
2024-07-11 13:46:28
858474bd0f23824050467f5ce1050eab
3
:MON.I.FIB.00001: - aab_inframon-ccan: alarmThresCrossedFast: portAidString = MCH-1-10, portName = Duct 1-miniduct 3 Bruin, alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-07-11 07:06:00
global
/
195f69ca835b8e1833329a10feaad341
6
system
2024-07-18 14:00:07
SINC7524160
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Unknown
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-ccan: alarmThresCrossedFast: portAidString = MCH-1-10, portName = Duct 1-miniduct 3 Bruin, alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1778303] . Created on Node: [INFRAMON-CCAN]of type [Network] from data source [netcool].]]>
2024-07
false
NO issues]]>
NO issues
ABN AMRO
Closed
false
false
proceed
cancel
3
false
work_notes
195f69ca835b8e1833329a10feaad341
incident
system
2024-07-11 07:06:01
195fe9ca835b8e1833329a10feaad34e
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
comments
195f69ca835b8e1833329a10feaad341
incident
system
2024-07-18 14:00:07
23319b1483e38a1433329a10feaad3f0
Incident automatically closed after 7 days in the Resolved state.
work_notes
195f69ca835b8e1833329a10feaad341
incident
system
2024-07-11 13:46:39
4a0b0f4e1bd38e18082fcb32604bcbdf
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
195f69ca835b8e1833329a10feaad341
incident
C52645
2024-07-11 08:23:53
4a21068633db8ed47414d699ed5c7bf2
hello team, please check
comments
195f69ca835b8e1833329a10feaad341
incident
BO9846
2024-07-11 13:46:28
63fa030a339346187414d699ed5c7b4a
Solution is provided:
NO issues
comments
195f69ca835b8e1833329a10feaad341
incident
system
2024-07-11 07:06:01
dd5fe9ca835b8e1833329a10feaad34e
Critical alert [Alert1778303] . Created on Node: [INFRAMON-CCAN] . Metric name is [Generic(6) Specific(11) - - ] of type [Network] from data source [netcool].
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-01 22:43:07
81787
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1702076
2024-06-14 12:01:36
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-ccan: alarmThresCrossedFast: portAidString = MCH-1-10, portName = Duct 1-miniduct 3 Bruin, alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1702076] . Created on Node: [INFRAMON-CCAN]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7420726
2024-06-06 12:19:40
system
4
1
0
2024-06-07 11:02:47
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-ccan: alarmThresCrossedFast: portAidString = MCH-1-10, portName = Duct 1-miniduct 3 Bruin, alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-06-06 12:19:40
global
/
a67762f6c3ae4edcfd88f0f9d001319a
10
system
2024-06-14 12:01:36
SINC7420726
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Unknown
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-ccan: alarmThresCrossedFast: portAidString = MCH-1-10, portName = Duct 1-miniduct 3 Bruin, alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1702076] . Created on Node: [INFRAMON-CCAN]of type [Network] from data source [netcool].]]>
2024-06
false
07-06-2024 13:01:14 - Kees van de Bilt - Solution provided by Incident task SITASK0195609:
all green no issues on both CCA's]]>
07-06-2024 13:01:14 - Kees van de Bilt - Solution provided by Incident task SITASK0195609:all green no issues on both CCA's
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
a67762f6c3ae4edcfd88f0f9d001319a
incident
BI0977
2024-06-07 11:02:47
0e7fdfc733eaca107414d699ed5c7b8c
Solution is provided:
07-06-2024 13:01:14 - Kees van de Bilt - Solution provided by Incident task SITASK0195609:all green no issues on both CCA's
work_notes
a67762f6c3ae4edcfd88f0f9d001319a
incident
BI0977
2024-06-07 11:01:14
2f1f5f8333eaca107414d699ed5c7b67
Incident task SITASK0195609 has been updated with the following updates:
State changed from: Active to Closed
Solution: all green no issues on both CCA's
Work notes: all green no issues on both CCA's
work_notes
a67762f6c3ae4edcfd88f0f9d001319a
incident
BI0977
2024-06-07 10:57:59
3b5edb4733aaca107414d699ed5c7bea
New incident task with the number SITASK0195609 has been created
Assignment group changed to: Network On Premise
work_notes
a67762f6c3ae4edcfd88f0f9d001319a
incident
system
2024-06-07 11:02:47
5a7f1b438366ca5033329a10feaad3d5
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
a67762f6c3ae4edcfd88f0f9d001319a
incident
system
2024-06-06 12:19:40
6e7762f6c3ae4edcfd88f0f9d00131e3
Critical alert [Alert1702076] . Created on Node: [INFRAMON-CCAN] . Metric name is [Generic(6) Specific(11) - - ] of type [Network] from data source [netcool].
work_notes
a67762f6c3ae4edcfd88f0f9d001319a
incident
system
2024-06-06 12:19:40
a67762f6c3ae4edcfd88f0f9d00131e3
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
comments
a67762f6c3ae4edcfd88f0f9d001319a
incident
system
2024-06-14 12:01:36
b70073d51b724a94a81c628ce54bcbcb
Incident automatically closed after 7 days in the Resolved state.
comments
a67762f6c3ae4edcfd88f0f9d001319a
incident
BI0977
2024-06-07 11:02:47
ca7f5fc733eaca107414d699ed5c7ba8
Solution is provided:
07-06-2024 13:01:14 - Kees van de Bilt - Solution provided by Incident task SITASK0195609:all green no issues on both CCA's
work_notes
a67762f6c3ae4edcfd88f0f9d001319a
incident
C52645
2024-06-07 08:51:42
f171078f1ba24a10a81c628ce54bcb82
hi team, please check
work_notes
a67762f6c3ae4edcfd88f0f9d001319a
incident
system
2024-06-06 12:19:40
fa77a2f6c3ae4edcfd88f0f9d001311d
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 05:21:56
105716
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1621700
2024-05-15 12:01:09
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedSlow: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1621700] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7320204
2024-05-07 06:17:48
system
4
1
0
2024-05-08 11:39:44
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedSlow: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-05-07 06:17:48
global
/
d5f4be8dc346865033a17df4e4013104
8
system
2024-05-15 12:01:09
SINC7320204
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Provider error
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedSlow: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1621700] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].]]>
2024-05
false
Known issue from provider]]>
Known issue from provider
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
d5f4be8dc346865033a17df4e4013104
incident
system
2024-05-07 06:17:48
11f4be8dc346865033a17df4e401318c
Critical alert [Alert1621700] . Created on CI: [INFRAMON-N] . Metric name is [Generic(6) Specific(13) - - ] of type [Network] from data source [netcool].
work_notes
d5f4be8dc346865033a17df4e4013104
incident
C52645
2024-05-08 11:34:03
27e6416547c68e900d62df27e26d4354
Hi team, please check incident
comments
d5f4be8dc346865033a17df4e4013104
incident
BI0977
2024-05-08 11:39:44
3a380529478a8e900d62df27e26d4304
Solution is provided:
Known issue from provider
work_notes
d5f4be8dc346865033a17df4e4013104
incident
system
2024-05-07 06:17:48
59f4be8dc346865033a17df4e401318b
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
work_notes
d5f4be8dc346865033a17df4e4013104
incident
system
2024-05-08 11:39:56
b5484d2deb86ce9098cef85ebad0cd6e
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
d5f4be8dc346865033a17df4e4013104
incident
BI0977
2024-05-08 11:39:44
b6380529478a8e900d62df27e26d430f
Solution is provided:
Known issue from provider
work_notes
d5f4be8dc346865033a17df4e4013104
incident
system
2024-05-07 06:17:48
e9f4fe8dc346865033a17df4e4013103
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
d5f4be8dc346865033a17df4e4013104
incident
system
2024-05-15 12:01:09
f4405173c38a8ad450cf57aeb0013133
Incident automatically closed after 7 days in the Resolved state.
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 03:05:32
97532
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1622063
2024-05-15 12:01:08
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedSlow: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1622063] . Created on CI: [INFRAMON-Z]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7320818
2024-05-07 08:32:46
system
4
1
0
2024-05-08 11:38:18
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedSlow: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-05-07 08:32:46
global
/
d2d35385eb0a4a506055f5b9bad0cd5e
8
system
2024-05-15 12:01:08
SINC7320818
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Provider error
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedSlow: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1622063] . Created on CI: [INFRAMON-Z]of type [Network] from data source [netcool].]]>
2024-05
false
Known issue from provider]]>
Known issue from provider
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
d2d35385eb0a4a506055f5b9bad0cd5e
incident
system
2024-05-07 08:32:46
12d39385eb0a4a506055f5b9bad0cd24
Critical alert [Alert1622063] . Created on CI: [INFRAMON-Z] . Metric name is [Generic(6) Specific(13) - - ] of type [Network] from data source [netcool].
work_notes
d2d35385eb0a4a506055f5b9bad0cd5e
incident
system
2024-05-07 08:32:46
5ad39385eb0a4a506055f5b9bad0cd23
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
work_notes
d2d35385eb0a4a506055f5b9bad0cd5e
incident
system
2024-05-08 11:38:25
7be70da187ce4e90c9b763573cbb35ad
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
d2d35385eb0a4a506055f5b9bad0cd5e
incident
BI0977
2024-05-08 11:38:18
8ee741e9474a8e900d62df27e26d437f
Solution is provided:
Known issue from provider
comments
d2d35385eb0a4a506055f5b9bad0cd5e
incident
BI0977
2024-05-08 11:38:19
8ee781e9474a8e900d62df27e26d43ff
Solution is provided:
Known issue from provider
work_notes
d2d35385eb0a4a506055f5b9bad0cd5e
incident
system
2024-05-07 08:32:47
aed39385eb0a4a506055f5b9bad0cd9b
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
d2d35385eb0a4a506055f5b9bad0cd5e
incident
C52645
2024-05-08 11:37:52
afc709e5474a8e900d62df27e26d4338
hi team, please check incident
comments
d2d35385eb0a4a506055f5b9bad0cd5e
incident
system
2024-05-15 12:01:08
f8401173c38a8ad450cf57aeb0013171
Incident automatically closed after 7 days in the Resolved state.
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 05:22:16
105736
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1621698
2024-05-15 12:01:06
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedMedium: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1621698] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7320203
2024-05-07 06:17:47
system
4
1
0
2024-05-08 11:40:03
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedMedium: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-05-07 06:17:47
global
/
c9f4fa8dc346865033a17df4e4013179
8
system
2024-05-15 12:01:06
SINC7320203
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Provider error
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedMedium: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1621698] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].]]>
2024-05
false
Known issue from provider]]>
Known issue from provider
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
c9f4fa8dc346865033a17df4e4013179
incident
system
2024-05-07 06:17:47
09f47e8dc346865033a17df4e401315f
Critical alert [Alert1621698] . Created on CI: [INFRAMON-N] . Metric name is [Generic(6) Specific(12) - - ] of type [Network] from data source [netcool].
comments
c9f4fa8dc346865033a17df4e4013179
incident
system
2024-05-15 12:01:06
10409d33c38a8ad450cf57aeb0013134
Incident automatically closed after 7 days in the Resolved state.
comments
c9f4fa8dc346865033a17df4e4013179
incident
BI0977
2024-05-08 11:40:03
6f480d69478a8e900d62df27e26d43f5
Solution is provided:
Known issue from provider
work_notes
c9f4fa8dc346865033a17df4e4013179
incident
system
2024-05-08 11:40:09
8d58c9a9c3ca0e9033a17df4e4013104
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
c9f4fa8dc346865033a17df4e4013179
incident
system
2024-05-07 06:17:47
91f47e8dc346865033a17df4e40131d9
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
c9f4fa8dc346865033a17df4e4013179
incident
system
2024-05-07 06:17:47
cdf47e8dc346865033a17df4e401315e
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
comments
c9f4fa8dc346865033a17df4e4013179
incident
BI0977
2024-05-08 11:40:03
eb480d69478a8e900d62df27e26d4355
Solution is provided:
Known issue from provider
work_notes
c9f4fa8dc346865033a17df4e4013179
incident
C52645
2024-05-08 11:33:19
f4c60d6d47868e900d62df27e26d43c8
hi team, please check incident
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 05:21:03
105663
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1621703
2024-05-15 12:01:01
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmLinkBudgetExceeded: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1621703] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].
0
2
7
false
true
1
SINC7320207
2024-05-07 06:18:22
system
3
1
0
2024-05-08 11:39:25
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-n: alarmLinkBudgetExceeded: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-05-07 06:18:22
global
/
b915b209470a8a502d86d579e16d438a
8
system
2024-05-15 12:01:01
SINC7320207
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Provider error
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmLinkBudgetExceeded: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1621703] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].]]>
2024-05
false
Known issue from provider]]>
Known issue from provider
ABN AMRO
Closed
false
false
proceed
cancel
3
false
work_notes
b915b209470a8a502d86d579e16d438a
incident
C52645
2024-05-08 11:35:02
0e2709ad47c68e900d62df27e26d4388
hi team, please check incident
comments
b915b209470a8a502d86d579e16d438a
incident
BI0977
2024-05-08 11:39:25
16284d25478a8e900d62df27e26d4366
Solution is provided:
Known issue from provider
comments
b915b209470a8a502d86d579e16d438a
incident
BI0977
2024-05-08 11:39:26
1a288d25478a8e900d62df27e26d4312
Solution is provided:
Known issue from provider
work_notes
b915b209470a8a502d86d579e16d438a
incident
system
2024-05-08 11:39:30
27288da5478a8e900d62df27e26d43f9
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
b915b209470a8a502d86d579e16d438a
incident
system
2024-05-07 06:18:22
f515b609470a8a502d86d579e16d4317
Critical alert [Alert1621703] . Created on CI: [INFRAMON-N] . Metric name is [Generic(6) Specific(14) - - ] of type [Network] from data source [netcool].
comments
b915b209470a8a502d86d579e16d438a
incident
system
2024-05-15 12:01:01
f6301933c38a8ad450cf57aeb0013136
Incident automatically closed after 7 days in the Resolved state.
work_notes
b915b209470a8a502d86d579e16d438a
incident
system
2024-05-07 06:18:22
f915b609470a8a502d86d579e16d4316
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
work_notes
b915b209470a8a502d86d579e16d438a
incident
system
2024-05-07 06:18:22
fd15b609470a8a502d86d579e16d4391
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 03:06:29
97589
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1622060
2024-05-15 12:00:26
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedFast: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1622060] . Created on CI: [INFRAMON-Z]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7320815
2024-05-07 08:32:36
system
4
1
0
2024-05-08 11:39:05
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedFast: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-05-07 08:32:36
global
/
4cd313c1c382ca5050cf57aeb00131b8
8
system
2024-05-15 12:00:26
SINC7320815
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Provider error
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedFast: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1622060] . Created on CI: [INFRAMON-Z]of type [Network] from data source [netcool].]]>
2024-05
false
Known issue from provider]]>
Known issue from provider
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
4cd313c1c382ca5050cf57aeb00131b8
incident
system
2024-05-07 08:32:36
08d317c1c382ca5050cf57aeb0013114
Critical alert [Alert1622060] . Created on CI: [INFRAMON-Z] . Metric name is [Generic(6) Specific(11) - - ] of type [Network] from data source [netcool].
work_notes
4cd313c1c382ca5050cf57aeb00131b8
incident
system
2024-05-07 08:32:36
0cd317c1c382ca5050cf57aeb0013113
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
work_notes
4cd313c1c382ca5050cf57aeb00131b8
incident
C52645
2024-05-08 11:35:46
7c57c1a5470a8e900d62df27e26d43d6
hi team, please check incident
comments
4cd313c1c382ca5050cf57aeb00131b8
incident
BI0977
2024-05-08 11:39:05
99188161478a8e900d62df27e26d4343
Solution is provided:
Known issue from provider
comments
4cd313c1c382ca5050cf57aeb00131b8
incident
BI0977
2024-05-08 11:39:05
99188161478a8e900d62df27e26d43fc
Solution is provided:
Known issue from provider
comments
4cd313c1c382ca5050cf57aeb00131b8
incident
system
2024-05-15 12:00:26
9e109dbbc34a8ad450cf57aeb0013197
Incident automatically closed after 7 days in the Resolved state.
work_notes
4cd313c1c382ca5050cf57aeb00131b8
incident
system
2024-05-08 11:39:05
ad184de5c3ca0e9033a17df4e40131d2
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
4cd313c1c382ca5050cf57aeb00131b8
incident
system
2024-05-07 08:32:37
c0d317c1c382ca5050cf57aeb00131a8
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 03:05:09
97509
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1622062
2024-05-15 12:00:24
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-z: alarmLinkBudgetExceeded: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1622062] . Created on CI: [INFRAMON-Z]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7320816
2024-05-07 08:32:45
system
4
1
0
2024-05-08 11:37:54
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-z: alarmLinkBudgetExceeded: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-05-07 08:32:45
global
/
46d39f45eb0a4a506055f5b9bad0cd2c
8
system
2024-05-15 12:00:24
SINC7320816
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Provider error
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-z: alarmLinkBudgetExceeded: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1622062] . Created on CI: [INFRAMON-Z]of type [Network] from data source [netcool].]]>
2024-05
false
Known issue from provider]]>
Known issue from provider
ABN AMRO
Closed
false
false
proceed
cancel
3
false
work_notes
46d39f45eb0a4a506055f5b9bad0cd2c
incident
system
2024-05-07 08:32:45
02d31385eb0a4a506055f5b9bad0cdcb
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
comments
46d39f45eb0a4a506055f5b9bad0cd2c
incident
BI0977
2024-05-08 11:37:55
0cd70de5474a8e900d62df27e26d4383
Solution is provided:
Known issue from provider
comments
46d39f45eb0a4a506055f5b9bad0cd2c
incident
BI0977
2024-05-08 11:37:55
44d70de5474a8e900d62df27e26d436c
Solution is provided:
Known issue from provider
work_notes
46d39f45eb0a4a506055f5b9bad0cd2c
incident
system
2024-05-07 08:32:46
56d35385eb0a4a506055f5b9bad0cd83
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
46d39f45eb0a4a506055f5b9bad0cd2c
incident
system
2024-05-08 11:38:00
69d7c16187ce4e90c9b763573cbb35f9
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
46d39f45eb0a4a506055f5b9bad0cd2c
incident
C52645
2024-05-08 11:36:35
7c8789ad470a8e900d62df27e26d4310
hi team, please check incident
comments
46d39f45eb0a4a506055f5b9bad0cd2c
incident
system
2024-05-07 08:32:45
c6d31385eb0a4a506055f5b9bad0cdcb
Critical alert [Alert1622062] . Created on CI: [INFRAMON-Z] . Metric name is [Generic(6) Specific(14) - - ] of type [Network] from data source [netcool].
comments
46d39f45eb0a4a506055f5b9bad0cd2c
incident
system
2024-05-15 12:00:24
f910d9bbc34a8ad450cf57aeb00131cb
Incident automatically closed after 7 days in the Resolved state.
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 05:19:19
105559
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1621699
2024-05-15 12:00:23
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedFast: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1621699] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7320202
2024-05-07 06:17:47
system
4
1
0
2024-05-08 11:37:06
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedFast: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-05-07 06:17:47
global
/
45f43e8dc346865033a17df4e40131c7
8
system
2024-05-15 12:00:23
SINC7320202
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Provider error
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedFast: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1621699] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].]]>
2024-05
false
Known issue from provider]]>
Known issue from provider
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
45f43e8dc346865033a17df4e40131c7
incident
system
2024-05-07 06:17:47
09f47e8dc346865033a17df4e401316a
Critical alert [Alert1621699] . Created on CI: [INFRAMON-N] . Metric name is [Generic(6) Specific(11) - - ] of type [Network] from data source [netcool].
comments
45f43e8dc346865033a17df4e40131c7
incident
BI0977
2024-05-08 11:37:06
1ca709a1474a8e900d62df27e26d43b4
Solution is provided:
Known issue from provider
work_notes
45f43e8dc346865033a17df4e40131c7
incident
system
2024-05-07 06:17:47
4df47e8dc346865033a17df4e4013169
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
comments
45f43e8dc346865033a17df4e40131c7
incident
BI0977
2024-05-08 11:37:07
58a709a1474a8e900d62df27e26d43e5
Solution is provided:
Known issue from provider
work_notes
45f43e8dc346865033a17df4e40131c7
incident
system
2024-05-08 11:37:07
6ca7cd6dc30646d003687b1ad001311a
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
45f43e8dc346865033a17df4e40131c7
incident
system
2024-05-15 12:00:23
7510d9bbc34a8ad450cf57aeb0013114
Incident automatically closed after 7 days in the Resolved state.
work_notes
45f43e8dc346865033a17df4e40131c7
incident
system
2024-05-07 06:17:47
d5f47e8dc346865033a17df4e40131e4
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
45f43e8dc346865033a17df4e40131c7
incident
C52645
2024-05-08 11:32:25
e386c5a547868e900d62df27e26d431b
hi team, please check incident
false
not requested
bbf4f8bd0f23824050467f5ce1050efe
dc86d435db551304bd2c83305b9619f3
1970-01-01 08:00:00
2f5d3805dbd91f089b4e9ea9db96190a
28800
1970-01-02 03:06:00
97560
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1622061
2024-05-15 12:00:21
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedMedium: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1622061] . Created on CI: [INFRAMON-Z]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7320817
2024-05-07 08:32:45
system
4
1
0
2024-05-08 11:38:45
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedMedium: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-05-07 08:32:45
global
/
42d35f45eb0a4a506055f5b9bad0cd36
8
system
2024-05-15 12:00:21
SINC7320817
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Provider error
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-z: alarmThresCrossedMedium: portAidString = MCH-1-1, portName = D1-m2 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1622061] . Created on CI: [INFRAMON-Z]of type [Network] from data source [netcool].]]>
2024-05
false
Known issue from provider]]>
Known issue from provider
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
42d35f45eb0a4a506055f5b9bad0cd36
incident
system
2024-05-15 12:00:21
0110d5bbc34a8ad450cf57aeb001316b
Incident automatically closed after 7 days in the Resolved state.
comments
42d35f45eb0a4a506055f5b9bad0cd36
incident
BI0977
2024-05-08 11:38:45
140889ad474a8e900d62df27e26d43ab
Solution is provided:
Known issue from provider
work_notes
42d35f45eb0a4a506055f5b9bad0cd36
incident
system
2024-05-07 08:32:45
42d31385eb0a4a506055f5b9bad0cdb5
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
comments
42d35f45eb0a4a506055f5b9bad0cd36
incident
system
2024-05-07 08:32:45
4ed31385eb0a4a506055f5b9bad0cdb5
Critical alert [Alert1622061] . Created on CI: [INFRAMON-Z] . Metric name is [Generic(6) Specific(12) - - ] of type [Network] from data source [netcool].
work_notes
42d35f45eb0a4a506055f5b9bad0cd36
incident
system
2024-05-08 11:38:52
86088d29c3c24e9050cf57aeb001312b
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
42d35f45eb0a4a506055f5b9bad0cd36
incident
C52645
2024-05-08 11:37:15
92a78125474a8e900d62df27e26d4332
hi team, please check incident
comments
42d35f45eb0a4a506055f5b9bad0cd36
incident
BI0977
2024-05-08 11:38:45
9808c9ad474a8e900d62df27e26d4319
Solution is provided:
Known issue from provider
work_notes
42d35f45eb0a4a506055f5b9bad0cd36
incident
system
2024-05-07 08:32:46
d6d35385eb0a4a506055f5b9bad0cd78
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
not requested
daf5f4fd0f23824050467f5ce1050ec0
dc86d435db551304bd2c83305b9619f3
1970-01-01 16:00:00
2f5d3805dbd91f089b4e9ea9db96190a
57600
1970-01-05 01:44:53
351893
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1596747
2024-05-06 15:00:20
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-ccaz: alarmLinkBudgetExceeded: portAidString = MCH-1-8, portName = Duct 3-miniduct 6 Grijs, alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1596747] . Created on Node: [INFRAMON-CCAZ]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7293065
2024-04-25 12:22:00
system
4
1
0
2024-04-29 14:06:53
858474bd0f23824050467f5ce1050eab
3
:MON.I.FIB.00001: - aab_inframon-ccaz: alarmLinkBudgetExceeded: portAidString = MCH-1-8, portName = Duct 3-miniduct 6 Grijs, alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-04-25 12:22:00
global
/
4f35de1983b5c6589c88fbf16daad35a
11
system
2024-05-06 15:00:20
SINC7293065
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Unknown
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-ccaz: alarmLinkBudgetExceeded: portAidString = MCH-1-8, portName = Duct 3-miniduct 6 Grijs, alarmSeverity = 2 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1596747] . Created on Node: [INFRAMON-CCAZ]of type [Network] from data source [netcool].]]>
2024-05
false
done]]>
done
ABN AMRO
Closed
false
false
proceed
cancel
3
false
work_notes
4f35de1983b5c6589c88fbf16daad35a
incident
C45248
2024-04-29 13:10:11
00a643e24775461c0d62df27e26d43fe
ticket from new device - please make sure device is properly registered in CMDB
comments
4f35de1983b5c6589c88fbf16daad35a
incident
BO9846
2024-04-29 14:06:53
3a93976a87b14a1cc9b763573cbb357e
Solution is provided:
done
work_notes
4f35de1983b5c6589c88fbf16daad35a
incident
system
2024-04-25 12:22:00
5b35525983b5c6589c88fbf16daad39d
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
4f35de1983b5c6589c88fbf16daad35a
incident
BO9846
2024-04-29 14:06:54
7e93976a87b14a1cc9b763573cbb35e0
Solution is provided:
done
comments
4f35de1983b5c6589c88fbf16daad35a
incident
system
2024-04-25 12:22:00
9b35125983b5c6589c88fbf16daad3e7
Critical alert [Alert1596747] . Created on Node: [INFRAMON-CCAZ] . Metric name is [Generic(6) Specific(14) - - ] of type [Network] from data source [netcool].
comments
4f35de1983b5c6589c88fbf16daad35a
incident
system
2024-05-06 15:00:20
b5f267784782c2502d86d579e16d4377
Incident automatically closed after 7 days in the Resolved state.
work_notes
4f35de1983b5c6589c88fbf16daad35a
incident
system
2024-04-25 12:22:00
d335125983b5c6589c88fbf16daad3e7
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
work_notes
4f35de1983b5c6589c88fbf16daad35a
incident
system
2024-04-29 12:25:51
e27cbe6283394a1c9c88fbf16daad3b8
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
not requested
daf5f4fd0f23824050467f5ce1050ec0
dc86d435db551304bd2c83305b9619f3
1970-01-01 00:00:00
2f5d3805dbd91f089b4e9ea9db96190a
0
1970-01-01 04:10:07
15007
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1529732
2024-04-03 14:01:10
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedMedium: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1529732] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7215918
2024-03-27 08:59:10
system
cfa054ccff5906d87178fde1e34fd9b6
4
1
0
2024-03-27 13:09:17
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedMedium: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-03-27 08:59:10
global
/
a1b050009799ce509441f037f053afd5
10
B07991
2024-05-03 13:36:34
SINC7215918
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Unknown
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
2024-04
false
ALready logged SINC7215917 ]]>
ALready logged SINC7215917
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
a1b050009799ce509441f037f053afd5
incident
system
2024-04-03 14:01:10
1df8119297d58ad4cbf17bc6f053aff2
Incident automatically closed after 7 days in the Resolved state.
comments
a1b050009799ce509441f037f053afd5
incident
BI0977
2024-03-27 13:09:17
55f9c1481bdd8614082fcb32604bcb9b
Solution is provided:
ALready logged SINC7215917
comments
a1b050009799ce509441f037f053afd5
incident
BI0977
2024-03-27 13:09:17
59f9c1481bdd8614082fcb32604bcb1e
Solution is provided:
ALready logged SINC7215917
work_notes
a1b050009799ce509441f037f053afd5
incident
system
2024-03-27 08:59:11
a1b090009799ce509441f037f053af51
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
comments
a1b050009799ce509441f037f053afd5
incident
system
2024-03-27 08:59:11
adb090009799ce509441f037f053af51
Critical alert [Alert1529732] . Created on CI: [INFRAMON-N] . Metric name is [Generic(6) Specific(12) - - ] of type [Network] from data source [netcool].
work_notes
a1b050009799ce509441f037f053afd5
incident
system
2024-03-27 13:09:25
d7f90d8483d50a5433329a10feaad367
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
work_notes
a1b050009799ce509441f037f053afd5
incident
system
2024-03-27 08:59:11
e1b090009799ce509441f037f053afca
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
not requested
daf5f4fd0f23824050467f5ce1050ec0
dc86d435db551304bd2c83305b9619f3
1970-01-01 00:00:00
2f5d3805dbd91f089b4e9ea9db96190a
0
1970-01-01 04:11:10
15070
9d5de9e5930022005bc5f179077ffb07
Incident
2
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1529731
2024-04-03 14:01:28
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedFast: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1529731] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7215917
2024-03-27 08:59:00
system
4
1
0
2024-03-27 13:10:10
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedFast: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-03-27 08:59:00
global
/
cfa054ccff5906d87178fde1e34fd9b6
11
B07991
2024-05-03 13:36:34
SINC7215917
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Unknown
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
2024-04
false
Unknown why incident has been raised as no issues found on network cabling.]]>
Unknown why incident has been raised as no issues found on network cabling.
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
cfa054ccff5906d87178fde1e34fd9b6
incident
BI0977
2024-03-27 13:10:10
122a054c1bdd8614082fcb32604bcb2a
Solution is provided:
Unknown why incident has been raised as no issues found on network cabling.
work_notes
cfa054ccff5906d87178fde1e34fd9b6
incident
system
2024-03-27 08:59:01
97a094ccff5906d87178fde1e34fd9e1
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
cfa054ccff5906d87178fde1e34fd9b6
incident
system
2024-04-03 14:01:28
b109191697d58ad4cbf17bc6f053af42
Incident automatically closed after 7 days in the Resolved state.
comments
cfa054ccff5906d87178fde1e34fd9b6
incident
system
2024-03-27 08:59:00
cba094ccff5906d87178fde1e34fd981
Critical alert [Alert1529731] . Created on CI: [INFRAMON-N] . Metric name is [Generic(6) Specific(11) - - ] of type [Network] from data source [netcool].
work_notes
cfa054ccff5906d87178fde1e34fd9b6
incident
system
2024-03-27 08:59:00
cfa094ccff5906d87178fde1e34fd980
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
comments
cfa054ccff5906d87178fde1e34fd9b6
incident
BI0977
2024-03-27 13:10:11
de2a054c1bdd8614082fcb32604bcb80
Solution is provided:
Unknown why incident has been raised as no issues found on network cabling.
work_notes
cfa054ccff5906d87178fde1e34fd9b6
incident
system
2024-03-27 13:10:20
ec3a894883d50a5433329a10feaad3f9
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
not requested
daf5f4fd0f23824050467f5ce1050ec0
dc86d435db551304bd2c83305b9619f3
1970-01-01 00:00:00
2f5d3805dbd91f089b4e9ea9db96190a
0
1970-01-01 04:06:57
14817
9d5de9e5930022005bc5f179077ffb07
Incident
0
Solved Remotely (Permanently)
Closed the task associated with alert: Alert1529741
2024-04-03 14:01:35
aa77fb39db2a93c09b4e9ea9db96191c
event
Event generated based upon an alert message without a valid affected CI
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedSlow: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL Critical alert [Alert1529741] . Created on CI: [INFRAMON-N]of type [Network] from data source [netcool].
0
3
7
false
true
1
SINC7215926
2024-03-27 09:01:47
system
cfa054ccff5906d87178fde1e34fd9b6
4
1
0
2024-03-27 13:08:44
bbf4f8bd0f23824050467f5ce1050efe
3
:MON.I.FIB.00001: - aab_inframon-n: alarmThresCrossedSlow: portAidString = MCH-1-1, portName = D1-m1 Gr., alarmSeverity = 4 - AlertKey: NCOSnmpProbe:FATAL
7
incident
system
2024-03-27 09:01:47
global
/
ef4158801b19ce9c58fd20e5604bcb27
10
B07991
2024-05-03 13:36:34
SINC7215926
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
false
Unknown
false
9d5de9e5930022005bc5f179077ffb07
false
na
na
false
Production
false
4
false
23dbaa7f470a55d093d20c92e36d43ad
false
false
false
None
Incident Closure
false
false
false
false
2024-04
false
ALready logged SINC7215917 ]]>
ALready logged SINC7215917
ABN AMRO
Closed
false
false
proceed
cancel
3
false
comments
ef4158801b19ce9c58fd20e5604bcb27
incident
BI0977
2024-03-27 13:08:44
05d985841bdd8614082fcb32604bcba6
Solution is provided:
ALready logged SINC7215917
work_notes
ef4158801b19ce9c58fd20e5604bcb27
incident
system
2024-03-27 09:01:48
374198801b19ce9c58fd20e5604bcb6c
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
ef4158801b19ce9c58fd20e5604bcb27
incident
BI0977
2024-03-27 13:08:44
99d985841bdd8614082fcb32604bcbd7
Solution is provided:
ALready logged SINC7215917
comments
ef4158801b19ce9c58fd20e5604bcb27
incident
system
2024-03-27 09:01:47
a74158801b19ce9c58fd20e5604bcbc1
Critical alert [Alert1529741] . Created on CI: [INFRAMON-N] . Metric name is [Generic(6) Specific(13) - - ] of type [Network] from data source [netcool].
work_notes
ef4158801b19ce9c58fd20e5604bcb27
incident
system
2024-03-27 09:01:47
ab4158801b19ce9c58fd20e5604bcbc0
Task is created by System , using "[code]<u><a href="em_alert_management_rule.do?sys_id=4b5735de1ba33850ee0ca68ee54bcb6b" target="_blank">Create Incident Netcool B2G</a></u>[/code]" Alert Rule.
work_notes
ef4158801b19ce9c58fd20e5604bcb27
incident
system
2024-03-27 13:08:52
c7d98d801b9546dc58fd20e5604bcb70
Event received with the following additional info:
{
"affected_ci" : "",
"operator_significant" : "false",
"reason_code" : "MON.I.FIB.00001"
}
comments
ef4158801b19ce9c58fd20e5604bcb27
incident
system
2024-04-03 14:01:35
eb091d5697d58ad4cbf17bc6f053afe5
Incident automatically closed after 7 days in the Resolved state.